At Rays Of Knowledge (Rays Of Knowledge), all our educational offerings—including video lectures, online test series, PDF notes, and live classes—are 100% digital products and services.
1. Instant 0-Minute Digital Delivery
We do NOT ship physical books, CDs, or printed materials to your physical postal address. Therefore, physical shipping fees or courier waiting times do NOT apply.
- Instant Access: Upon successful payment completion via Razorpay/Cashfree, course access is granted instantly (within 0 to 5 seconds) directly inside your logged-in Student Dashboard.
- Automated Confirmation Email: An automated confirmation receipt containing order details is sent to your registered email address immediately upon purchase.
2. Delivery Fees & Shipping Charges
Since all content is delivered electronically through our secure cloud servers:
- Zero Shipping Charges: There are ₹0 shipping, handling, or courier delivery fees charged for any course or digital study material on our platform.
3. Accessing Your Purchased Content
After completing your course purchase, simply log in to your account and navigate to:
- Log in at Student Login.
- Open your Student Dashboard.
- Click on "My Purchased Courses" to start watching video lectures and accessing study materials immediately.
4. Delivery Issues & Instant Resolution
In rare instances where your payment succeeds but course access is not reflected immediately in your Dashboard (e.g., bank network delay):
- Please refresh your browser or log out and log back in.
- If access is still pending, send a message with your Payment Transaction ID to our 24/7 WhatsApp Help Desk (Arjun: +91 9773189178 / Rahul: +91 7600658669) or Email (raysofknowledge2026@gmail.com). Our support desk will manually activate your course within 5 minutes.
5. Contact Support
For any questions regarding digital content delivery or order fulfillment, contact us at:
Support Email: raysofknowledge2026@gmail.com
WhatsApp Support: Arjun: +91 9773189178 | Rahul: +91 7600658669
Support Desk: Support Desk
