Privacy Policy

Welcome to Rays Of Knowledge ("we," "our," or "us"). We are committed to protecting the privacy and personal security of our students, parents, and website visitors. This Privacy Policy explains how your personal data is collected, stored, processed, and safeguarded when you visit or use our learning portal (Rays Of Knowledge) in accordance with the Digital Personal Data Protection (DPDP) Act 2023 of India.

1. Information We Collect

When you register on Rays Of Knowledge, purchase a course, or interact with our support desk, we collect necessary personal details, including:

• Account Registration Data: Full Name, Email Address, 10-digit Mobile Number, and Account Password (stored using secure cryptographic hashing).
• Profile Data: Profile photo (optional) uploaded by students.
• Payment & Transaction Data: Transaction ID, course purchased, date, and payment status processed securely via RBI-authorized Payment Gateways (Razorpay / Cashfree). We do NOT store your credit card, debit card numbers, CVVs, or NetBanking passwords on our servers.
• Technical Usage Data: IP Address, browser type, device specifications, operating system, and login session timestamp to prevent unauthorized account access and piracy.

2. How We Use Your Information

Your information is strictly utilized to deliver and enhance educational services:

• To create and manage your student portal account and enable course access.
• To process course enrollment orders and generate payment invoices/receipts.
• To communicate essential course announcements, exam schedules, and password reset OTPs.
• To maintain anti-piracy protections and protect course video copyrights.
• To provide 24/7 student technical support.

3. Data Confidentiality & Non-Sharing Guarantee

We do NOT sell, rent, trade, or leak student personal data to any third-party marketing companies, advertisers, or spammers. Your data is accessed only by authorized Rays Of Knowledge system administrators for portal management.

4. Data Security & Storage Protocols

We implement bank-grade security protocols to protect your information:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted over 256-bit HTTPS connection.
• Upload Shield: File uploads are strictly validated for extension (.jpg, .png) and MIME types to block malicious execution.
• Session Security: Random session tokens prevent session hijacking across public networks.

5. Student Rights & Data Deletion Requests

As per Indian privacy regulations, students hold full rights regarding their personal data:

• Right to Inspect: View your profile details anytime via your Student Dashboard.
• Right to Rectification: Update your profile photo or mobile number anytime in Dashboard Settings.
• Right to Erasure: Request account deletion or data erasure by writing to our Grievance Officer.

6. Cookies & LocalStorage

Our website utilizes lightweight localStorage to maintain instant login synchronization and user preferences across tabs. We do not track users across external third-party websites.

7. Grievance Officer Contact Details

In accordance with the Indian Information Technology Act 2000 and DPDP Rules 2023, if you have any questions, privacy concerns, or data erasure requests, please contact our designated Grievance Officer: